3 posts
Removing friction is a reliable product instinct, but it can quietly harden into an end in itself. What the psychology of effort, and a book about voluntary discomfort, say about when frictionless is the wrong target.
Robert Langdon’s latest adventure highlights a truth Thomas Kuhn taught us decades ago: paradigms don't shift because of data; they shift because of critical mass. We explore why leaders cling to the illusion of predictability, and why the 'Product' paradigm will eventually win.
Exploring the importance of intellectual humility, the dangers of belief without evidence, and how we can build better conversations in a divided world.